Grandstream PBX System

Grandstream PBX (Private Branch Exchange) system is a VoIP (Voice over Internet Protocol) communication solution designed for small to medium-sized businesses. It provides a comprehensive set of features and functionality to enable effective communication and collaboration among teams.

Grandstream PBX system can support up to 2000 users and up to 500 concurrent calls. It supports a range of VoIP protocols, including SIP (Session Initiation Protocol), IAX2 (Inter-Asterisk eXchange), and T.38 fax.

Grandstream PBX System
Grandstream PBX System 2

Some of the key features of Grandstream PBX system include:

  1. Call routing and forwarding: Grandstream PBX system can route incoming calls to specific extensions or departments based on rules that are defined by the user. It also allows calls to be forwarded to mobile or remote devices.
  2. IVR (Interactive Voice Response): Grandstream PBX system provides an IVR system that can be customized to meet the specific needs of a business. This feature enables callers to navigate through a menu of options to reach the appropriate department or extension.
  3. Conference calling: Grandstream PBX system supports conference calling, allowing multiple parties to participate in a call simultaneously.
  4. Call recording: Grandstream PBX system provides call recording functionality, allowing calls to be recorded and stored for future reference.
  5. Voicemail and voicemail-to-email: Grandstream PBX system includes a voicemail system that can be accessed through a user’s phone or email.
  6. Call reporting and analytics: Grandstream PBX system provides detailed call reporting and analytics to help businesses analyze their call data and optimize their communication strategies.

Overall, Grandstream PBX system is a comprehensive and flexible communication solution that can help businesses improve their communication and collaboration efforts.

Grandstream offers futuristic IP PBX Telephone Systems equipped with business-class advanced features. The Grandstream PBX system comes in different models to meet the communication  needs of between 2 and 2000 different users. Grandstream offers  an assortment of desk phones which suit the different communication requirements of different customers. The premium desk phone boasts of various features such as extension dialing, conference calling, call hold, company directory, and call transfer, among many others. The Grandstream desk phone is stylish in design, therefore becoming the focal point of every office room. It enables workers to enjoy features such as video conferencing with room-based systems, peer-to-peer video, web conference, calendar access, CRM integration, instant messaging and others. The Grandstream enables organizations to be at par with the latest UC and phone features with Grandstream PBX System.  A Grandstream phone system can help you create the most efficient mobile and remote workforce easily and affordable. At the same time, the Grandstream Phone System increases communication capacity and capabilities when your business grows. Grandstream communication products are the most effective tool to gain business and customer care efficiency.

SIP trunking connects an organization’s headquarters, branch offices, and data center to its communication service provider. Grandstream has a sip trunking feature which is cost – free. SIP trunks replace expensive branch office or head office calls by integrating both the offices together. Moreover, it enabling organizations to embrace UC more efficiently, make communications more reliable, and make a virtual call center. SIP trunking enable organizations to make up to 40 % savings of respective voice expenditure by one estimate.

Grandstream is well known for provision of quality products at cost effective prices. Many companies and businesses, save for large companies can barely afford high end and reliable telephone systems. Grandstream therefore enables business owners to enjoy competitive benefits of an advanced business phone system without incurring heavy expenses. The Grandstream PBX system is a perfect choice for companies in Kenya that want to enjoy stable communications as well as maximize productivity of employees.

Grandstream Offers a variety of IP PBX System in Nairobi models and business IP Phones in Eldoret for your business. Call us today  at Grandstream PBX System in Kenya and Grandstream PBX System installation any place in Eldoret. Being a Grandstream distributor in Kenya we are able to offer best money saving deals accessible in Eldoret. Grandstream Phone System Kenya offers the collaboration tools you need, from basic telephony to the most sophisticated unified communication phone system, including powerful video conferencing. Grandstream UCM6200 Series and UCM6100 Series IP PBX include all the features required by a modern office.The new  Grandstream UCM6200 is a complete office telephone system in Kenya in nairobi with improved features and stability.The UCM6200 Series includes the following models. UCM6202, UCM6204, UCM6208. Please note there is no model called Grandstream UCM6216.

Grandstream IP Phones in Kenya

Grandstream PBX features


Voicemail is one of the most known and used feature of a Telephone system. Grandstream Voicemail allows callers to leave a voice message in the absence of the user which can be played back at a later .When a call reaches a users voicemail, the caller is prompted to leave a message after a pre-recorded (or automated) message.


An Interactive Voice Response(IVR)/Auto-attendant feature in Grandstream Kenya  is one of the most desirable features for a business PBX. An IVR plays an automated message to all incoming callers. This message plays to the caller, specifies the options which are available to them, and subsequently prompts them to make their selection based on the nature of the call.

Conference Rooms

The conference room feature of your Grandstream IP PBX works to create a meeting room for users (both internally and externally) . Users can call in and talk to one another. Conference rooms can be moderated by an admin user, and as well it can be password protected to prevent unwanted callers from accessing it. The conference room can be accessed by users internally by dialing the conference room access number.

Call Recording

Call recording is a useful feature in Grandstream Kenya which enables a user  to record a conversation using their phone. Additionally Call recording can be set to always record, never record, or record strictly based on the rules. Call recording can be useful for training and/or quality assurance for banks & sales team.

Caller ID

Caller ID is a standard Grandstream PBX feature which enables incoming calls to be identified by calling number. In a caller ID enabled system incoming caller’s ID is displayed on the users phone screen.

Call Forwarding

This Grandstream PBX Kenya feature allows calls to a particular extension to be forwarded to another extension or another number. Once call forwarding is activated, all calls to that user redirected to the assigned destination immediately. Calls can be forwarded to another extension, phone number (such as a Mobile phone), an IVR, and more.

Call Transfer

This Grandstream Telephone  feature allows users to transfer calls from their phone to another phone.Example : Receptionist transfer the calls to colleagues. Calls can be transferred to another user, voicemail, an external number, and external destinations.

Call Parking

Call parking function enables a call to be placed in a call parking lot with an assigned number. This parked call can be retrieved up by any user with any phone. The caller who is placed in the call parking lot will have on-hold music played to them while they are awaiting for a pick-up.

Call Reporting

Grandstream PBX gives you the ability to view all phone calls in web browser.PBX allows you to filter by date, extension, user, duration, and more. Totals are calculated based on the filter settings.This is useful for businesses who need to keep tabs on phone calls and certain individuals/extensions who cannot be directly observed or monitored constantly.

Voicemail to Email

The voicemail to email Grandstream IP PBX feature  sends a copy of a user’s voicemail message to their specified email address. This feature allows users to listen to their voicemail messages via email or smart-phone device without having to physically use their desk-phone while they are away.

Music On Hold

Music on hold in Grandstream Kenya Telephone System is a feature which plays music to callers when they are  placed on hold or are currently in a call queue. You can play Music or Company advertisement as music on hold.

Office Hours

Office Hours feature in Grandstream PBX makes it possible to route a call based on the time, day of the week, or month. This feature is help full for diverting calls to a separate after office hour message or different destination after business hours, during weekends, holidays, etc.

Ring Groups

Grandstream PBX is capable of grouping together many extensions into a single  extension number. If there are sales agents with extensions 120, 121, 122, and 123, then it is possible to assign a ‘Sales’ ring group and the incoming call will ring all of the phones simultaneously.

Do Not Disturb

The do not disturb feature in Grandstream Kenya allows users to set a condition on their handset phones which would automatically reject a call.  This feature is useful when a user is occupied with an important task and cannot afford to take a call (e.g. important meeting, important task, eating lunch, etc…).

Why Should I Choose Grandstream ?

Grandstream Kenya offers affordable head office and branch solutions which can be customized to suit the communication needs of a company. Grandstream telephone system in Nairobi has been scalably designed and does not require the user to be a technical expert since it is easy to configure.

You have to try the Grandstream Telephone System. Grandstream Kenya is a complete solution that can meet the requirements of small and medium-sized businesses. It is possible to scale the Grandstream Telephone system from three to about two thousand extensions for suiting your office needs. Grandstream PBX is expandable and modular and is flexible as per your business needs.

The Grandstream IP PBX System in Nairobi in Nairobi Kenya merges the PBX functions and the reliability of IP technology. Thus, you can get a quality business communication system that provides superb telephone messaging solutions, IP Networking capability, Wireless Mobility, Voice-Over-IP, and integration with the PC.

The Grandstream Telephone systems in Kenya facilitate you to work more effectively and productively. These secure and safe telecom systems provide effective call management, facilitate great featured handsets, and call center solutions.

Do not delay the success of your business venture and deploy Grandstream’s effective communication systems today and you would see success coming your way in no time.